Legal
Privacy Policy
slab. ("we", "our", "us") operates the website at slab.hk. This policy explains what personal data we collect, why we collect it, and how it is handled — in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").
1. Data We Collect
When you submit an item for consignment through our website, we collect the information you provide in the submission form: your name, contact details (email address and/or phone number), and a description of the item you wish to consign. This information is used solely to process your consignment enquiry and communicate with you about it.
When you browse the website, we may collect standard technical data through cookies and analytics tools: your IP address, browser type, pages visited, and time spent on the site. This data is collected in aggregate and is not used to identify you personally.
2. Cookies
We use two types of cookies on slab.hk:
Session cookies are strictly necessary for the website to function. They are temporary and deleted when you close your browser. No consent is required for these.
Analytics cookies help us understand how visitors use the site so we can improve it. These are only placed if you click "Accept" on the cookie banner. You may decline them without any impact on your ability to use the site.
You can withdraw your consent at any time by clearing your browser's cookies and revisiting the site, where the banner will reappear.
3. How We Use Your Data
Personal data submitted through the consignment form is used exclusively to respond to your enquiry and, if you proceed, to manage the consignment arrangement. We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties except where required by law.
4. Data Retention
Consignment enquiry data is retained for as long as the business relationship is active, and for a period of up to two years thereafter for record-keeping purposes. Analytics data is retained in aggregate form only and is not linked to individual identities.
5. Your Rights Under PDPO
Under the PDPO, you have the right to request access to the personal data we hold about you, and to request correction of any inaccurate data. To exercise these rights, contact us at the address below. We will respond within 40 days as required by the Ordinance.
6. Third-Party Services
The website may use third-party analytics services (such as Google Analytics) if you have accepted analytics cookies. These services operate under their own privacy policies. We do not share personally identifiable information with these services.
Payment processing for any transactions is handled by Stripe, Inc. Stripe's privacy policy is available at stripe.com/privacy. We do not store card details on our servers.
7. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. All data transmitted between your browser and our servers is encrypted via HTTPS.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after a change constitutes acceptance of the revised policy.
9. Contact
For any privacy-related enquiries, data access requests, or complaints, please contact us at:
slab. Gallery
iSquare, 63 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
[email protected]
This policy is governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong.